How long will it take for my order to be dispatched? This is dependant upon the product ordered. Typically, if the product is in stock, the order will be dispatched within 48 hours, although please allow up to 7 days for delivery. Some of our rings are made to order and require a longer delivery period, usually between 5-10 days, although in some cases the delivery period could be up to 28 days. For details of the delivery period for a particular product contact the sales team quoting the product name and catalogue number (letters and numbers displayed alongside the product's name/description).
What are the postage and packing costs? Postage and packing is free on all orders. Orders are dispatched using the First Class Postal service.
What can I do if I am dissatisfied with my purchase? In the unlikely event that you are not happy with your purchase items can be returned, in their original condition, within 7 days of receipt, for a full refund. Contact the sales team for further details.
How does the Easy Payment Plan work? The plan allows you to pay for your purchase using interest-free instalments. Contact the sales team for further details.
If your question has not been answered here contact our sales team with your query for a swift response.
